Privacy Policy

Effective Date: 13th April 2025

My Education Exchange (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following personal data from you:

  • Name

  • Email address

  • Payment information

This information is collected via sign-up forms and payment processing tools on our website.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage user accounts

  • To process transactions and payments

  • To communicate with you about your account or our services

  • To improve our website and services through analytics

3. Sharing of Your Information

We may share your personal data with trusted third parties to help us operate our website and provide services, including:

  • WooCommerce (for e-commerce functionality)

  • PayPal (for payment processing)

  • Mailchimp (for email communication)

  • Google Analytics (for usage statistics and site improvement)

These third parties are only given access to the information necessary to perform their functions and are obligated to protect your data.

4. Data Storage and Retention

We store personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights

As a UK resident, you have the following rights under the UK GDPR:

  • The right to access, update, or delete your personal information

  • The right to object to or restrict the processing of your data

  • The right to data portability

  • The right to lodge a complaint with a supervisory authority

You may request deletion of your personal data at any time by contacting us at [insert contact email].

6. Data Deletion Requests

You have the right to request the deletion of your personal data at any time. To do so:

  1. Send an email to info@myeducationexchange.co.uk with the subject line “Data Deletion Request”.  

  2. Include your full name and the email address associated with your account.

  3. We will respond to your request within 30 days and confirm once your data has been deleted, unless we are legally required to retain it.

Please note: Some transactional data (e.g., for tax or regulatory purposes) may need to be retained for a certain period even after deletion of your account.

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and gather analytics. You can control cookie settings through your browser.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: info@myeducationexchange.co.uk